Hong Kong Sanatorium & Hospital Awarded as Caring Company
Hong Kong Sanatorium & Hospital has been awarded Caring Company logo since 2011 for its sustained CSR participation. Advocated by The Hong Kong Council of Social Service, the Caring Company Scheme is committed to building a cohesive society by promoting strategic partnership among businesses and social service partners and inspiring corporate social responsibility through caring for the community, employees and the environment.
In strict adherence to the motto "Quality in Service Excellence in Care", HKSH always strives for the best services for the public with advanced medical technology and professional expertise. The Hospital also shows its care about the community with unsparing support for wide-ranging community services and charities. Since 2002, HKSH has been an active supporter of wide-ranging charity activities, among them are the Trailwalker, the Community Chest, the World Heart Day, the Operation Santa Claus (a yearly charitable event co-organized by the South China Morning Post and RTHK), the Pink Ball of the Hong Kong Hereditary Breast Cancer Family Registry, etc. In recent years, the Hospital has been encouraging its staff members to take part in voluntary services after work. Village Volunteers was established in April 2009 with an aim to support and serve the disadvantaged in the community.
A social prestige in itself, the Caring Company Logo serves as a recognition for the Hospital's contribution to community services. Just like its resolute commitment to quality medical services, HKSH's enthusiasm for community wellbeing will always light the way for the Hospital in future.
The Australian Council on Healthcare Standards (ACHS)
On 4 March 2010, the Hospital was awarded the EQuIP Accreditation Certificate by the ACHS. We are honored to be the first hospital in Hong Kong to receive this international recognition, which is a major milestone of our pursuit of safe and high quality healthcare services. In March 2014, the Hospital became the first hospital in Hong Kong to have received accreditation for the second time from the ACHS.
Full Accreditation of Organizational Standards by Trent Accreditation Scheme of the United Kingdom
Our Hospital is firmly committed to ensuring that the quality of service is up to internationally accepted standards. Since 2000, our Hospital has been subjected to the close scrutiny by the Trent Accreditation Board of United Kingdom once every two years. As a result, our Hospital was awarded Full Accreditation for a period of two years in 2010 for the sixth time in a row, which signified compliance with the standards of the Trent Accreditation Board. We also received commendations for our high standard of patient care and our commitment to delivering excellent health services.
Reader's Digest Trusted Brand Gold Awards
Hong Kong Sanatorium & Hospital and its Guy Hugh Chan Refractive Surgery Centre received the Reader's Digest Trusted Brand Gold Awards in Hospital Category and Eye Surgery Centre (LASIK) Category respectively in 2014.
The Hospital is honoured to receive the Reader's Digest Trusted Brand (Hospital Category) for the sixth time since 2008. Its Guy Hugh Chan Refractive Surgery Centre also received the Gold Award in the category of 'Eye Surgery Centre (LASIK)' for the fourth year running. The award testifies to the trust and confidence of the community as recognition of our commitment towards setting industry benchmarks of quality and customer satisfaction in our endeavours. The Hospital's vision continues to navigate us on the path to remarkable achievement and be the leader in the healthcare provider business. This achievement is certainly a source of inspiration for all of us to further heighten our levels of performance and maintain our growth trajectory.
Guy Hugh Chan Refractive Surgery Centre is renowned in Hong Kong for its solid experience, expertise and commitment to delivering quality medical treatments through the application of state-of-the-art technology. Since its establishment, the Centre has performed about 92,000 LASIK procedures, and the result is truly remarkable.
Next Magazine's Top Service Awards
The Hospital was awarded the Next Magazine's Top Service Award 2007, 2011, 2012, 2013 and 2014 in the Private Health Care category. Granted only to one recipient in each of the category, the award is bestowed on a healthcare organisation following a public ballot, recognising the Hospital's exceptional quality in customer service and professionalism.
The New Economy's Healthcare Awards
Hong Kong Sanatorium & Hospital has long been recognised for its committed pursuit of medical excellence with top-notch clinical professionals, advanced medical technologies, quality health care services and superb hospital environment. In 2012 HKSH has added another honour to its already long list of prestigious recognitions when it was chosen as "The Best Healthcare Provider in Asia" by major industry decision-makers worldwide in The New Economy's Healthcare Awards 2012.
A wide range of criteria is used by the awards panel to inform its decision over the most pertinent categories, and to establish criteria for voters to consider, such as innovation, originality and quality of product, as well as proof of market development and excellence in client representation.
The Hospital cannot achieve what it has today without the long-term support from patients and the medical communities, both local and overseas. And it is the recognitions from both public and professional circles over the past decades that drive it to go the extra mile, providing the best total patient experience and striving for continuous improvement.
"The Prestigious Corporate Brand Awards – Judging Panel Award"
Hong Kong Sanatorium & Hospital (HKSH) won the "Prestigious Corporate Brand Awards – Judging Panel Award" in 2012 and 2013, an award jointly organised by Ming Pao Daily and the Department of Marketing of The Chinese University of Hong Kong.
The judging panel consists of a group of esteemed branding experts from different universities and professional societies. The assessment is based on six different criteria: "Brand Management Culture", "Brand Strategy", "Brand Communication", "Corporate Social Responsibility" and "Brand Performance and Achievement". The award testifies to the trust and identification of the community as recognition of our quality service.
Mediazone's Hong Kong's Most Valuable Companies Award
Hong Kong Sanatorium & Hospital was awarded the "Hong Kong's Most Valuable Companies 2012" presented by Mediazone. The judging panel of "Hong Kong's Most Valuable Companies" Award comprises the editorial committee members and Asia-Pacific research team of the Mediazone, which made the assessment from various aspects, such as corporate social responsibility, innovation in product/service, contribution to Hong Kong, etc. The award is a great encouragement for HKSH, which propels us with the motivation in pursuit of the excellence.
Hong Kong Classic Brand Award
The Hospital was awarded the "Hong Kong Classic Brand Award 2013 - 50 Years or above" by East Week magazine on 3 September 2013. It recognises our endeavour to stay on course of its mission to provide the best patient care with top-notch healthcare professionals, advanced medical equipment and comfortable environment.